S7:E1 – Elliot Draga – ICE-Tech
24th February 2026
We kick off season 7 with a familiar guest from the last… Elliot Draga!
In this episode, we discuss our plans for the upcoming season, which have a slight variation compared to last year’s. This time round, we’re focusing on technology, Insurtech and the application in the travel insurance and assistance world – all with the help of Elliot, who will be co-hosting with Tom or James for the season.
As well as outlining our plans for the upcoming season, Elliot provides an update on his role and the recent changes to NIS becoming ICE-Tech.
Great episode, great guy, and hopefully, a great season!
Presented by:
'Assistance Stories - The Podcast' is here to share stories, insights and the latest goings-on within the assistance, travel insurance, IPMI & wider insurance industry! Hosted by Tom Bool and James Austin.
Hosted by:
Tom Bool
CEO of Lexxika, Tom founded the company to bridge language gaps in the insurance and assistance sector. He’s passionate about delivering fast, accurate translations in high-stakes medical and travel situations.
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James Austin
Commercial Director at Lexxika, James leads client relationships and strategy. He focuses on helping clients solve complex challenges and ensuring Lexxika supports them in delivering critical services worldwide.
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