S6:E7 – Jennifer Milton – Compass Point Assist

23rd February 2026

This week James and Tom chat to Jennifer Milton of Compass Point Assist!

Jennifer is an American, living in Bavaria (Germany) and hasn’t long founded Compass Point Assist. We hear about the journey of starting an assistance company from the ground up, managing growth, and a fascinating and unique story of how the world of assistance found Jenn – and her background in salmon biology!.

Presented by:

'Assistance Stories - The Podcast' is here to share stories, insights and the latest goings-on within the assistance, travel insurance, IPMI & wider insurance industry! Hosted by Tom Bool and James Austin.

Hosted by:

Tom Bool

CEO of Lexxika, Tom founded the company to bridge language gaps in the insurance and assistance sector. He’s passionate about delivering fast, accurate translations in high-stakes medical and travel situations.

James Austin

Commercial Director at Lexxika, James leads client relationships and strategy. He focuses on helping clients solve complex challenges and ensuring Lexxika supports them in delivering critical services worldwide.

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